Hugs to those laughing people! (C) Ceraulen - 2006

Dear readers,

After this exotic and business trip in Hong Kong and Guangdong area, we will travel on the psychology sphere with an introduction about EQ (Emotional Quotient) which cannot be represented in figures like your IQ (Intelligence Quotient). It is rather (plutot) a complex mixture of self-awareness (confiance en soi), empathy, persistence and social skills.

Some definitions:

- self-awareness: scientist use the word "metamood" which is the ability to stop in the middle of a feeling and recognize it.
- empathy: social emotion, the ability to feel for other people, to analyze and evaluate a social situation.

(abilities = habiletes, capacites)

Emotional intelligence is a term coined (created) by two Yales psychologists and popularized by the psychologist, journalist, author and former Harvard academic, Daniel Goleman, in the book entitled "Emotional Intelligence", published in October 1995.
The author sets out (tries) to present the results of recent scientific studies into the emotions, a "flood of neurobiological data" (flux de donnees neurobiologiques), and help the reader "understand what it means - and how - to bring intelligence to emotion".
Daniel Goleman places his aims (goals) in the largest context, including emotional education of children, and bringing "civility to our streets and caring to our communal life".

This book became a worldwide bestseller and there are now dozens of me-too (similar) books featuring (showing) "emotional intelligence" in their titles. Daniel Goleman lectures (to talk during conferences) to businessmen the world over (all over the world).

Evidently (evidemment), it has long been known that success in work -or in private life- does not depend merely (simplement) on the individual's IQ ("intelligence quotient") but also on his interpersonal skills or "emotional intelligence", which Daniel Goleman defines as including "self-control, zeal (empressement) and persistence, and the ability to motivate oneself", "empathy" or being sensitive (sensible) to the emotions of others, knowing how to handle (manage) relationships smoothly (doucement / ici: avec tact).

Stress is increasing in companies as the protected markets in which they were used to working in are eroded. In the increasingly knowledge-based (base sur le savoir) society we live in, companies must be effective (efficient, efficace) "learning organizations", where people collaborate to learn together and share what they learn, and to do this well it is necessary that they get on well together (aller bien ensemble, etre en harmonie). Companies are increasingly (more and more, de plus en plus) involved in (implique dans) multicultural structures as integration of the countries of the European union proceeds (process) and European companies merge (fusionner). The accelerating globalization of the economy means that companies participate more and more in international alliances with suppliers and customers. For these reasons and others, interest in interpersonal skills has taken on a new urgency today.

It is important to notice that people in positions of great responsability and power will have had to be able to empathise with people, display social deftness (adresse) and persistence to get where they are. We can mention for instance (as examples) JFK, John Fitzgerald Kennedy (1917-1963) as in 1960, this Democrate candidate became the youngest man and the first Catholic to be elected US president (the 35th) and Ronald Reagan (1911-2004), a Republican who became presidentof US from 1981-1989 (the 40th).

Official biographies of JFK and R. Reagan:

Fur further details about interpersonal skills, EQ and Daniel Goleman:

With best wishes,